Privacy and Cookie Policy

Fraser Gates Ltd · Last updated: 3 November 2026

1. Who we are

This website is run by Fraser Gates Ltd ("we", "us", "our"), a company registered in England and Wales, company number 16133138. Our registered office is 31 College Road, Ash, Aldershot, England, GU12 5DA.

We are the data controller for personal data collected through this website. For any question about this policy or your data, contact us at [email protected].

2. What personal data we collect

When you use our contact form, we collect the details you enter. For example, your name, postcode, email address, phone number and the subject or message you write. If you tell us more about your property or gate requirements so we can quote, we collect that too, and any photos or other files you add.

When you email or phone us, we keep the details you give us so we can deal with your enquiry.

Automatically, when you visit the site, our web server logs technical information such as your IP address, browser type, device, the pages you visit and the date and time. We use this to keep the site secure and working.

Analytics and marketing data. If you accept analytics cookies, we use Google Analytics 4 to collect information about how you use the site (see section 7). 

We do not run an online shop and do not take payments through this website. The site is not aimed at children and we do not knowingly collect their data.

3. How and why we use your data

What we do
Our lawful basis (UK GDPR)
Reply to your enquiry and provide quotes or information you ask for
Legitimate interests (responding to people who contact us), or taking steps at your request before entering a contract
Carry out a contract with you, if you become a customer
Contract
Keep the website secure and prevent spam
Legitimate interests
Understand how the site is used and improve it (Google Analytics)
Consent (through the cookie banner)
Measure and improve our advertising [if used]
Consent (through the cookie banner)
Keep records for tax, accounting and legal reasons
Legal obligation

We only use the details you send through the contact form to deal with your enquiry. We do not add you to a marketing list without your separate permission, and we do not sell your data.

4. Who we share your data with

We only share personal data with organisations that help us run the business, and only as far as needed:

  • Stress Free Websites Ltd, who host and manage this website on a UK-based server.
  • Google, which provides reCAPTCHA (spam protection on our contact form) and, with your consent, Google Analytics [and Google Ads]. Google may process data outside the UK; see section 4a.
  • YouTube (Google), if you choose to load embedded videos (section 7).
  • Mailgun, who relay messages from our site to our e-mail.
  • Gmail, who host our e-mail accounts
  • Our accountants and professional advisers, where necessary, and authorities where the law requires it.

4a. Transfers outside the UK. Our website is hosted in the UK. Google may transfer data to countries outside the UK, including the USA. Where this happens it relies on safeguards recognised by UK law, such as the UK-US data bridge or the UK International Data Transfer Agreement. 

5. Your rights

Under UK data protection law you can ask us to:

  • tell you what personal data we hold about you and give you a copy
  • correct anything that is wrong
  • delete your data, in some circumstances
  • restrict or object to how we use it, including where we rely on legitimate interests
  • move your data to another provider, in some circumstances
  • withdraw your consent at any time, where we rely on it (for example, for analytics cookies)

To use any of these rights, email [email protected]. We will respond within one month and there is normally no charge.

If you are unhappy with how we have handled your data, please talk to us first. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk, 0303 123 1113.

6. Cookies

Cookies are small text files that a website stores on your device. When you first visit, our cookie banner lets you accept or decline non-essential cookies. We only set analytics, marketing and embedded-video cookies if you accept. You can change your mind at any time using [the cookie settings link in the site footer].

Cookie
Set by
What it does
Category
Typical duration
[consent cookie name]
Us
Remembers your cookie choice
Strictly necessary
[6–12 months]
_GRECAPTCHA
Google reCAPTCHA
Helps tell people from bots on our contact form
Strictly necessary (security)
Up to 6 months
_ga
Google Analytics
Tells visitors apart so we can count visits
Analytics (consent)
Up to 2 years
_ga_C391LS3D55
Google Analytics
Keeps track of a visit (session)
Analytics (consent)
Up to 2 years
[Google Ads cookies]
Google Ads
[Measures ad performance and shows relevant ads. Delete this row if not used.]
Marketing (consent)
Varies
YouTube cookies
YouTube (Google)
Play embedded videos and may track viewing
Embedded content (consent)
Varies

Strictly necessary cookies make the site work or keep it secure and do not need your consent.

Analytics cookies (Google Analytics 4) show us how visitors use the site, for example which pages are most popular. They are only set if you accept.

Embedded videos. Some pages may include YouTube videos. These are only loaded after you accept, and YouTube may then set its own cookies. See Google's privacy policy.

Managing cookies. Besides our banner, you can delete or block cookies in your browser settings. Guidance for common browsers is at aboutcookies.org. Blocking strictly necessary cookies may stop parts of the site working.

7. Security

We take reasonable technical and organisational steps to protect your data, including serving this site over HTTPS. No internet transmission is completely secure, so please avoid sending sensitive personal information through the contact form.

8. Links to other sites

This site may link to other websites. We are not responsible for their privacy practices, so please read their policies.

9. Changes to this policy 

We may update this policy from time to time. The latest version will always be on this page, with the date at the top.

Contact Us